If you think someone you know has experienced a hate crime there are lots of ways in which you can help them.
Understanding the behaviours associated with hate crimes is a good place to start. Most people will usually describe what has or is happening to them and how it's making them feel.
Hate incidents and hate crime are acts of violence or hostility against a person or property that is motivated by hostility or prejudice towards a person due to a particular characteristic. This could be a disability, race or ethnicity, religion or belief, sexual orientation, transgender identity or an alternative sub-culture hate crime. A victim does not have to be a member of the group at which the hostility is targeted. In fact, anyone could be a victim of a hate crime.
Hate incidents and crimes include bullying, harassment and sexual harassment, which are contrary to the Equality Act 2010 and the University Dignity at Work and Study Policy. Find out more about bullying and harassment and sexual harassment.
- Are they in immediate danger? If they are in immediate danger or seriously injured, you can call 999 (or 112 from a mobile).
- If an incident has just happened try and find somewhere they feel safe. If this isn't possible and they are scared or fearful you can suggest they call security on 0161 306 9966.
- Manchester Safe Zone. If they are in the Oxford Road area they can go to one of the Manchester safe zones
- The Manchester Safe Taxi Scheme. This scheme has been set up so that students and staff can get home safely - if you don't have any cash, you can pay the fare the next day.
- What is a hate crime? It might be useful to think about what hate crime is and how some of the behaviours are described.
- Listen. Just taking the time to listen to someone and talk about what has happened can help. These six active listening tips might help you to support them.
Published on Oct 4, 2015 Based on the Samaritans guidelines for active listening
- Give options. When they have finished talking, ask them if they are okay to talk through some possible options.
- Harassment Support Advisor. An advisor can talk through the University's procedures, how to make a complaint and what support is available, in confidence. Advisors can talk to the person who is experiencing something or someone who is supporting that person.
- UMSU Advice Service. The University of Manchester Students' Union on Oxford Road is a hate crime reporting centre and a safe space where students and staff can report any hate incident or crime and speak to an advisor.
- To the Police. If you want to report directly to the police you can call the Manchester City Council Race and Hate Crime Reporting Line on 08000 830 007 or contact them anonymously. Greater Manchester Police have an online form for reporting hate crime.
- Report and Support. Students and staff can report an incident using the University’s Report and Support system. You can choose to do this anonymously or you can request support from an advisor. If you choose to talk to an advisor they will be able to talk through the options and support available to you, in confidence.
- University Procedure. If you choose to make a formal complaint to the University about a student or a member of staff there are procedures which set out the steps you'll need to follow.
Mental Health and Wellbeing
1 in 4 people is affected by a mental health problem in any year and it is estimated that around 1 in 5 people has contemplated suicide or self-harm.
- Take care of yourself. It’s important that you take care of yourself. If you’ve heard something distressing or if something is troubling you, the University's Counselling Service offers confidential help and is open to both students and staff.